Frequently Asked Questions

SEOYEN is an all-in-one SEO platform. It brings together tools like keyword research, rank tracking, backlink analysis, technical auditing, and AI visibility tracking in a single dashboard.

Yes. After signing up, you can access all Individual plan features with a 7-day trial period. After the trial, your subscription automatically switches to the plan you selected.

We recommend the Individual or Pro plan based on your needs. Individual is suitable for a small number of projects and daily tracking, while Pro is ideal for agencies and larger portfolios. See the comparison table on the Pricing page for details.

You can upgrade or downgrade your plan at any time from Settings > Plan in the dashboard. Upgrades take effect immediately, while downgrades become active at the end of the current billing period.

You can pay by credit card, debit card, or bank transfer/EFT. All payments are processed through a secure payment infrastructure.

An annual subscription provides about twenty percent in savings. If your budget is fixed and you're planning long-term use, you can choose annual billing.

You can cancel with one click from Settings > Plan > Cancel Subscription in the dashboard. After cancellation, your access continues until the end of the current billing period.

All data is stored on our servers in Turkey in compliance with KVKK. It is not shared with third parties, and Google connections are granted read-only access only.

Yes. The entire dashboard interface and support channels are available in Turkish. You can reach us through the contact form for your questions and issues.

It is designed for websites of all sizes, including e-commerce, B2B SaaS, local service businesses, agencies, and content publishers.

After logging into the dashboard, follow Settings > Integrations > Google Search Console. Once you authorize with your Google account one time, all connected properties are automatically listed.

When adding a project, you can use either the DNS TXT record or HTML meta tag verification options on the redirected screen. DNS verification is usually completed within 5 minutes.

From the WordPress admin panel, just search for SEOYEN on Plugins > Add New. After activation, copy your API key from the Integrations tab in the dashboard and paste it in.

All tracked keywords are automatically updated once per day in the morning. Optional manual refresh is also available.

Your brand's visibility and the visibility of your selected queries are measured regularly across ChatGPT, Gemini, and Claude. Competitor comparisons and historical trend charts can be reviewed in the dashboard.

Site Audit runs automated weekly crawls within your plan limit. You can also trigger it manually whenever you want.

Yes, rank tracking and technical audit results are reported separately for both device types. Comparison charts are generated automatically.

Yes. You can track rankings by city, district, or custom location. Additional metrics can also be monitored by connecting Google Business Profile.

The backlink index is continuously updated, and new and lost links appear in the dashboard within 24 hours. Historical data is never deleted.

RESTful API access is available on Pro plans and above. Documentation and sample code examples are listed on the API page inside the dashboard.

After each payment, your e-invoice is automatically sent to your registered email address. Past invoices are also available under Settings > Billing in the dashboard.

Yes. When you enter your company information under Settings > Billing, all invoices are issued in the company name with VAT included.

All listed prices include 20% VAT. VAT is shown as a separate line on the invoice.

If you are not satisfied within the first seven days, you can request a full refund. Your request will be processed within three business days.

For upgrades, a prorated price difference is applied based on the remaining days in the current billing period. For downgrades, the new price takes effect at the end of the current billing period.